SYSTEMS ADMINISTRATOR (OnBase Systems Administrator)

Primary Job Duties and Tasks:

·       Comprehensive understanding of OnBase architecture, modules, and functionalities.

·       Collaborate with business analysts, project managers, and stakeholders to understand the functional and non-functional requirements of the application.

·       Translate business requirements into architectural designs that align with business goals.

·       Document Management: Designing and implementing document management solutions, including workflow automation and records management.

·       Customization and Development: Customizing OnBase solutions using scripting and APIs to extend functionality and integrate with other systems.

·       User Training and Support: Providing training sessions and ongoing support to end-users, ensuring they can effectively utilize the system.

·       Troubleshooting and Problem Resolution: Identifying and resolving technical issues, performing system diagnostics, and ensuring system reliability and performance.

·       Documentation: Creating and maintaining detailed technical and user documentation for OnBase configurations, processes, and procedures.

·       Collaboration: Working with cross-functional teams, including IT, business analysts, and stakeholders, to gather requirements and deliver solutions that meet business needs.

·       Compliance and Security: Ensuring that the OnBase system complies with industry regulations and internal security policies.

Required Knowledge, Skills, and Abilities:

·       3+ years of experience in OnBase functionalities, including document management, workflow automation, and records management.

·       3+ years of experience in integrating OnBase with other enterprise systems using APIs and middleware.

·       3+ years of experience maintaining OnBase software, including scripting and customization, including Unity Forms, Work View, and Custom Queries.

·       3+ years of experience in creating and configuring folders within the OnBase system. Proficient in organizing and categorizing documents for easy retrieval, managing folder-level security and access

·       permissions, integrating folders with workflow processes to automate document handling, and maintaining folder structures, including archiving, deleting, and reorganizing folders as needed.

·       3+ years of experience in languages and scripting used in OnBase customization (e.g., C#, JavaScript, SQL).

·       2+ years of Experience in configuring OnBase settings, including user roles, permissions, and system parameters.

·       2+ years of Experience in optimizing the performance of OnBase systems and ensuring efficient operation.

·       Ability to diagnose and resolve technical issues quickly and efficiently.

·       Ability to provide excellent customer support; meticulous quality of work and work product.